This online training course should be used by individuals who work for an organisation that provides a service. It will help them to better understand consumer law, customer’s rights, and the legal standards they must meet.
 
The course aims to help the user understand how to resolve any disputes, know the liability they hold when it comes to services, and know who the Consumer Rights Act applies to.
 
Sections
 
Background of Consumer Rights
The Supply of Services
Terms and Conditions
Disputes
 
Duration
 
30  minutes